Job aids are often the most effective and sensible approach to getting the job done. In these time-pressured, resource-constrained times, job aids are even more important tools. This book provides practical advice on the creation and use of effective job aids. It is written specifically for those who have little or no experience in developing job aids, need to find out more information, or want to brush up existing skills. Here, you will find little emphasis on theory, models, or a review of literature; instead, this book is focused on the practical development and use of job aids. If you don't know much about job aids, this book is a great place to start. From understanding formatting choices, appropriate use, design, and development tips, to testing and evaluation, this book has it all in one place.
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