Articles liés à Value Stream Management for the Lean Office: 8 Steps...

Value Stream Management for the Lean Office: 8 Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas - Couverture souple

Tapping, Don; Shuker, Tom

 
9781563272462: Value Stream Management for the Lean Office: 8 Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas
Couverture souple
ISBN 10 : 1563272466 ISBN 13 : 9781563272462
Editeur : Productivity Press, 2003

Synopsis

Bring Lean Improvements to the Administrative Areas of Your Organization!

Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book is a CD containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.

BONUS CD! Along with this book you receive a CD containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Don Tapping, Tom Shuker

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Productivity Press
Date d'édition
2003
Langue
anglais
ISBN 10 
1563272466
ISBN 13 
9781563272462
Reliure
Broché
Nombre de pages
176
Coordonnées du fabricant
non disponible
Personne responsable
non disponible