The increasing complexity and interdependence of international NGOs has brought to the surface concerns not only about performance but about the structural aspects of NGO management at a practical level in the quest for performance maximisation. This brief guidebook offers five different-although complementary-essays that address key questions about NGO management. Topics covered include organisational models, core competencies, NGO organisational structure options, the impact of new IT technologies on performance, and ways to operationalise strategic planning. While directly geared toward NGO management and staff, this book will also be attractive to those thinking of careers in development or potential donors and clients interested in issues of NGO efficiency and performance.
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This is the most useful work of its kind I have come across in the last decade. Its analysis of the organisational changes required by INGOs to achieve greater impact is insightful, practical, and highly compelling. --Dr Robert Glasser, Secretary General, CARE International
James undying curiosity is his gift to our sector. Always asking the right question, always keen to explore connections, James has a talent for learning from things that are familiar as much as from things that are very different. A really thought provoking and accessible set of research papers. --Marg Mayne, CEO, VSO (Voluntary Services Overseas)
James Crowley shows a deep understanding of the structures, culture and operations of international NGOs. His insights will be invaluable to anyone responsible for deciding on the direction of change and subsequently leading it. He is particularly good on the cultural factors, the secret sauce , which must underpin genuine organisational change. I thoroughly recommend this book. --Tom Arnold, CEO, Concern Worldwide
In the wake of tremendous growth in the size and scope of their activities, as well as the increased complexity of their programs, how can large international NGOs work effectively so that the whole is greater than the sum of the parts? James Crowley and Morgana Ryan address this question, drawing on their extensive hands-on experience to offer a practical and even provocative guide. The authors cover a range of essential topics, among them: What are INGOs good at? What should they be good at? Where does new technology fit in? What about accountability? What s the best way to tackle strategic planning? In the process, they challenge those in leadership positions to recognise and implement the changes that are needed so that their organisations can perform better and stay relevant in the decades to come.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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