Management Systems and Organizational Performance: The Search for Excellence Beyond Iso9000 - Couverture rigide

Stankard, Martin F.

 
9781567204780: Management Systems and Organizational Performance: The Search for Excellence Beyond Iso9000
Couverture rigide
ISBN 10 : 1567204783 ISBN 13 : 9781567204780
Editeur : Praeger Publishers Inc, 2002

Synopsis

Organizations can and must be viewed as systems. This may be the only means of achieving or exceeding the crucial ISO9000 standard of performance. Stankard's research proves that there are ways to design management actions that will enable organizations to facilitate goal-oriented performance.^L While evidence suggests that world-class firms continuously improve their products and processes, their techniques vary. This book gives you a framework for understanding how all of the new management techniques (even the fads) fit—or usually do not fit—your own business, and offers insight into avoiding potential business disasters. Identifying an organizational revolution built on cycles of planning, action, learning, and on a humanized scientific method, Stankard shows how firms that have won the Baldrige Award for performance excellence do, in fact, excel in the marketplace and on Wall Street.

This is a unique book for middle to upper management, especially in the operations, information systems, human resource, quality assurance, and strategic planning functions, but also for those involved in state quality award programs nationwide. For general managers of small- to medium-size firms or profit centers, Stankard's work will be an especially useful guide to gaining a competitive edge out of ISO9000.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

MARTIN F. STANKARD is a consultant and author based in Westford, Massachusetts. He has been a senior staff member at Arthur D. Little Inc., has taught at the Wharton School, and conducts seminars and consults on the Baldrige business excellence model.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Praeger Publishers Inc
Date d'édition
2002
Langue
anglais
ISBN 10 
1567204783
ISBN 13 
9781567204780
Reliure
Relié
Nombre de pages
344
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

Europaallee 1
Bad Hersfeld
36244
Allemagne