The Trust Prescription For Healthcare: Building Your Reputation With Consumers - Couverture souple

Shore, David

Couverture souple

ISBN 10 : 1567932401 ISBN 13 : 9781567932409

Editeur : Health Administration Press, 2005

Synopsis

With the healthcare industry under increasing scrutiny, hospitals and other healthcare providers must seek out ways of building trust, both within their organization and throughout the community. David Shore's The Trust Prescription for Healthcare shows providers and organizations how to build their capacity for trust and trustworthiness and how to turn that capacity into a trusted reputation and brand. The data is compelling: having both the trust of the community and a reputation as a trusted provider are at once good medicine, good business, and great leadership. Providers and organizations who make the investment in trust will find that they become more effective and efficient, both clinically and administratively. This book guides readers in building a ""trust capacity"" with questions, ideas, and examples. It also spells out the return on investment that organizations can expect from building the trust brand. This book provides readers with tools, strategies, and techniques they can put to use in rebuilding their department, service, or organization into a trustworthy one.

Détails de l'édition

• Éditeur: Health Administration Press
• Date d'édition: 2005
• ISBN 10: 1567932401
• ISBN 13: 9781567932409
• Reliure: Broché
• Langue: anglais
• Nombre de pages: 165
• Coordonnées du fabricant: non disponible