Articles liés à Customer Service For Dummies

Customer Service For Dummies - Couverture souple

Bailey, Keith; Leland, Karen

 
9781568843919: Customer Service For Dummies

Synopsis

Aimed at managers and small-business owners, this book contains information on how to provide good customer service. It includes tips on telephone techniques and how to deal with difficult people.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.