Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. The third edition includes: a new chapter on the Theory of Constraints, expanded treatment of Process Management, eleven new readings, ten new cases, chapter examples of TQM at 12 Baldrige-winning organizations, and end-of-chapter recommendations for further reading. The definitive resource for developing and applying TQM, the book integrates academic principles with real-world practice.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Joel E. Ross
Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. The third edition includes: a new chapter on the Theory of Constraints, expanded treatment of Process Management, eleven new readings, ten new cases, chapter examples of TQM at 12 Baldrige-winning organizations, and end-of-chapter recommendations for further reading. The definitive resource for developing and applying TQM, the book integrates academic principles with real-world practice.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
Vendeur : -OnTimeBooks-, Phoenix, AZ, Etats-Unis
Etat : good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail. N° de réf. du vendeur OTV.157444266X.G
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Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Etat : Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur 39163849-6
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Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Etat : Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur GRP18367958
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Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Etat : Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur 3754328-6
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Vendeur : GoldBooks, Denver, CO, Etats-Unis
Paperback. Etat : fair. Acceptable Copy. Customer Service Guaranteed. N° de réf. du vendeur 12A19_8_157444266X
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Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Paperback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur GOR002523577
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Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
Etat : Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur GRP18367958
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Vendeur : BookHolders, Towson, MD, Etats-Unis
Etat : Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Third ] Publisher: ? CRC Press; Pub Date: 6/25/1999 Binding: paperback Pages: 566 Third edition. N° de réf. du vendeur 6828489
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Vendeur : HPB-Emerald, Dallas, TX, Etats-Unis
paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_470635013
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Vendeur : Majestic Books, Hounslow, Royaume-Uni
Etat : New. pp. 568 This item is printed on demand. N° de réf. du vendeur 5679951
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