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Customer Experience Analytics: The Key to Real-Time, Adaptive Customer Relationships - Couverture souple
Synopsis
Through a series of case studies from a variety of industries to show how customer experience analytics (CEA) is reshaping business, this book explores the technologies available to help businesses create a competitive advantage and real-time relationship with customers. This book provides a program based in business values that appeal to senior management and a solution architecture that utilizes the fast, intelligent, and productive capabilities of CEA. Exploring the internet's impact on consumer power, this book reflects on the sophistication of business markets in multisupplier management, electronic gateways, and customer and product data across the supply hierarchy.
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À propos de l?auteur
Dr. Arvind Sathi is the global communication sector lead architect for the information agenda team at IBM. He received a PhD in Business Administration from Carnegie Mellon University. He lives in Englewood, Colorado.
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Customer Experience Analytics: The Key to Real-Time, Adaptive Customer Relationships
Edité par
MC Press, 2011
ISBN 10 : 1583473440
ISBN 13 : 9781583473443
Ancien ou d'occasion
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Paperback. Etat : Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 0.4. N° de réf. du vendeur G1583473440I5N00
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Customer Experience Analytics : The Key to Real-Time, Adaptive Customer Relationships
Edité par
MC Press Online, LLC, 2011
ISBN 10 : 1583473440
ISBN 13 : 9781583473443
Ancien ou d'occasion
Couverture souple
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Etat : Good. Used book that is in clean, average condition without any missing pages. N° de réf. du vendeur 12266597-75
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Customer Experience Analytics
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Paperback. Etat : New. Through a series of case studies from a variety of industries to show how customer experience analytics (CEA) is reshaping business, this book explores the technologies available to help businesses create a competitive advantage and real-time relationship with customers. This book provides a program based in business values that appeal to senior management and a solution architecture that utilizes the fast, intelligent, and productive capabilities of CEA. Exploring the internet's impact on consumer power, this book reflects on the sophistication of business markets in multisupplier management, electronic gateways, and customer and product data across the supply hierarchy. N° de réf. du vendeur LU-9781583473443
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Customer Experience Analytics
Vendeur : Rarewaves USA United, OSWEGO, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : New. Through a series of case studies from a variety of industries to show how customer experience analytics (CEA) is reshaping business, this book explores the technologies available to help businesses create a competitive advantage and real-time relationship with customers. This book provides a program based in business values that appeal to senior management and a solution architecture that utilizes the fast, intelligent, and productive capabilities of CEA. Exploring the internet's impact on consumer power, this book reflects on the sophistication of business markets in multisupplier management, electronic gateways, and customer and product data across the supply hierarchy. N° de réf. du vendeur LU-9781583473443
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Customer Experience Analytics: The Key to Real-time, Adaptive Customer Relationships
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Paperback. Etat : Brand New. 1st edition. 160 pages. 9.25x6.25x0.25 inches. In Stock. N° de réf. du vendeur 1583473440
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Customer Experience Analytics : The Key to Real-Time, Adaptive Customer Relationships
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Customer Experience Analytics : The Key to Real-Time, Adaptive Customer Relationships
Edité par
MC Press, 2011
ISBN 10 : 1583473440
ISBN 13 : 9781583473443
Ancien ou d'occasion
Couverture souple
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
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Customer Experience Analytics: The Key to Real-Time, Adaptive Customer Relationships
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Kartoniert / Broschiert. Etat : New. KlappentextrnrnThrough a series of case studies from a variety of industries to show how customer experience analytics (CEA) is reshaping business, this book explores the technologies available to help businesses create a competitive advantage a. N° de réf. du vendeur 596342764
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Customer Experience Analytics: The Key to Real-Time, Adaptive Customer Relationships
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Customer Experience Analytics Format: Paperback
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