The Business Benefits of GIS: An ROI Approach presents a methodology aimed at ensuring the sustainability of GIS initiatives by effectively demonstrating the success of the investment. The methodology is based on an established framework and was adapted to combine the GIS expertise of ESRI with the professional management experience of PA Consulting Group, Inc. The result is a step-by-step framework with supplemental case studies, interactive digital tools, and templates that allow the reader to apply the book's methodology to GIS initiatives and achieve consensus among stakeholders.
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David Maguire holds bachelor of science degrees in biology and geography from the University of Exeter, and received his doctorate from the University of Bristol, United Kingdom. He has held teaching positions at four universities. Maguire is ESRI chief scientist and director of international activities Victoria Kouyoumjian started with ESRI in 1995 and, after managing the development and production of the ESRI MapObjects software product lines, now works as the IT strategy architect in the Technical Marketing Division of ESRI, focusing on emerging technologies and trends. Kouyoumjian holds an MBA, as well as a bachelor of science degree in geography and a bachelor of arts degree in English. Ross Smith joined PA Consulting Group, a global management consulting firm headquartered in London, in 2003.. He is a member of PAs Management Group and is based in Denver, Colorado, where he leads PA's Denver-based IT consulting team. Smith is known for structuring and delivering large, complex technology programs for his clients, and he is a recognized as an industry leader in geospatial strategy development and return-on-investment models. His primary focus is on the telecommunication, utilities, and defense sectors and on business enablement of geospatial technologies. Smith holds a master's degree in GIS from the University of Edinburgh, and he is the author of numerous articles on strategic planning, return-on-investment modeling, and organizational design.
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