The unconscious sprang to the attention of the West a hundred years ago, and we are still struggling to absorb its full impact. It was one thing to understand the concept, to see it and believe it, but another to live with it, to take in fully its challenge to our deepest cultural assumptions. Today, as we expand our understanding of its reach, we are still coming to grips with what it means. This “new unconscious” is driven by the identities we assume, the groups we belong to, the ideas we inherit, the languages we use–all the elements that provide meaning and structure to our world.
What You Don’t Know You Know is about this emergent understanding, and how it forces us to rethink our relationships with each other as well as our beliefs about what it means to be a person, to have a self. It is for all those who want a better understanding of the complexity of human motivation, whether as an executive faced with employees resisting change, an elected official trying to forge agreements among competing interests, a consultant brought in to restructure an ailing corporation, or individuals struggling to understand their relationships and why they do the things they do. All too often, our actions do not conform to our explicit intentions or to common sense. We are more constricted than we think, but sometimes
we are also smarter.
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Ken Eisold, PhD, is a practicing psychoanalyst and organizational consultant. He has served as president of the International Society for the Psychoanalytic Study of Organizations and as a director of the Organizational Program at the William Alanson White Institute, which he helped to found. For several years he directed the A. K. Rice Institute’s National Conference on Leadership and Authority. He lives and works in New York City.
More and more sophisticated services are being developed to respond to our increasingly complex awareness of the layers and the depth of human behavior. And while they increase, new problems and new tragedies leap to the front page, reminding us of how much we still do not understand. What drives some schoolchildren to massacre their schoolmates, and what keeps their classmates often unable to speak what they know? How can corporate executives collude in illegal schemes that obviously cannot be sustained, that are doomed to be uncovered or to fail? How can experienced government officials with access to sophisticated intelligence ignore key information and make disastrous decisions? Why are advertisers, media specialists, and spin-doctors more influential in our politics than policy makers? What drives a sect to commit mass suicide?
Many psychoanalysts are working to understand such questions. Trained to probe into the murky realms of half-knowledge and denial, the unwanted truths and disclaimed perceptions that form the unconscious layers of human motivation, they see opportunities to expand the
scope of their work. Others have trained themselves to work with organizations and schools, government agencies, executives, boards of directors, and others, and they struggle to grasp the paradoxical and self-defeating human behaviors they encounter.
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