Front Line Profit Machine: The Blueprint to Exploding Profits with Your Existing Service and Sales Team - Couverture rigide

Khoury, Ziad

 
9781590791868: Front Line Profit Machine: The Blueprint to Exploding Profits with Your Existing Service and Sales Team
Couverture rigide
ISBN 10 : 159079186X ISBN 13 : 9781590791868
Editeur : Select Books Inc, 2009

Synopsis

As a business owner, you have no control over your competitors, the economy or the litany of outside influences that affect the health of your business. What you do have control over is the performance of your team, the environment you create, and the people you invite to join your team.For many businesses, improving the service and sales ability of the frontline -those who deal directly with customers--provides the largest opportunity for profit gains. This is because for many businesses, a 5% to 10% improvement in top line revenue can result in 100% improvement in bottom-line profit. Frontline Profit Machine provides an in-depth summary of how businesses can increase profits by improving service and sales at the frontline. This is not simply a matter of up-selling customers; it requires a cultural transformation encompassing training, a sense of ownership and empowerment among frontline employees, measurement, and appropriate financial incentives--all parts of the Khoury Performance Equation blueprint.Frontline Profit Machine is a revolutionary business book that outlines how your organization can achieve these goals!

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À propos de l?auteur

Ziad Khoury, founder and president of Frontline Performance Group, is the originator and developer of the Khoury Performance Equation (KPE), a comprehensive and proven blueprint on how to create a high-performing, service-based sales culture. The phenomenal results his firm has generated over the past 17 years led him to write Frontline Profit Machine. For more information, please visit www.frontlineperformancegroup.com.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Select Books Inc
Date d'édition
2009
Langue
anglais
ISBN 10 
159079186X
ISBN 13 
9781590791868
Reliure
Relié
Nombre de pages
272
Coordonnées du fabricant
non disponible
Personne responsable
non disponible