The Bottom Line: Determining And Communicating The Value Of The Special Library - Couverture souple

Matthews, Joseph R.

Couverture souple

ISBN 10 : 1591580048 ISBN 13 : 9781591580041

Editeur : Libraries Unlimited, 2002

Synopsis

Facing budget and personnel cuts, special librarians increasingly need to justify the cost of library operations—often even the library's existence. Expert Joseph Matthews illustrates how to evaluate library services and successfully communicate the library's value to upper management.

Describing how value is added and how it can best be measured, Matthews explains different types of evaluations (models, implications, and methods) and a variety of measures (input, process, and output). He shows how a cost-benefit analysis and a library balanced scorecard, along with effective communication, can position the library as a value center rather than a cost center. A glossary, list of recommended reading, and an appendix (including a library benefits survey and a table of measures with respective definitions) make this the ultimate means of establishing the value of your library—an essential guide no special librarian should be without!

A propos du livre

À propos de l'auteur

JOSEPH R. MATTHEWS is an internationally renowned expert on library automation and information systems and President of his consulting company, Matthews & Associates, Carlsbad, California.

Détails de l'édition

• Éditeur: Libraries Unlimited
• Date d'édition: 2002
• Langue: anglais
• ISBN 10: 1591580048
• ISBN 13: 9781591580041
• Reliure: Broché
• Nombre de pages: 206
• Coordonnées du fabricant: non disponible
• Personne responsable: gpsr@libri.de; gpsr@libri.de; ; Europaallee 1; Bad Hersfeld; 36244; Allemagne