It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks - Couverture souple

Behar, Howard; Goldstein, Janet

Couverture souple

ISBN 10 : 1591842727 ISBN 13 : 9781591842729

Editeur : Penguin Publishing Group, 2009

Synopsis

During his many years as a senior executive at Starbucks, Howard Behar helped establish the Starbucks culture, which stresses people over profits. He coached hundreds of leaders at every level and helped the company grow into a world-renowned brand. Now he reveals the ten principles that guided his leadership - and not one of them is about coffee.

Behar shows that if you think of your staff as people (not labour costs) they will achieve amazing results. He discusses the importance of building trust, telling hard truths, thinking independently, and more. And he shares inside stories of key turning points for Starbucks as it fought to hang on to its culture while growing exponentially.

A propos du livre

À propos de l?auteur

Howard Behar joined Starbucks as a senior executive in 1989, when it had just twenty-eight stores. His positions have included executive vice president of sales and operations, president of Starbucks International, and president of Starbucks North America. He has also served on the company's board of directors since 1996.

Détails de l'édition

• Éditeur: Penguin Publishing Group
• Date d'édition: 2009
• Langue: anglais
• ISBN 10: 1591842727
• ISBN 13: 9781591842729
• Reliure: Broché
• Nombre de pages: 208
• Coordonnées du fabricant: non disponible
• Personne responsable: Terminal Video; n.pederzini@terminaldistribuzione.com; ; Via Bruno Buozzi, 24/26,; Granarolo dell'Emilia BO,; Italie