Articles liés à Step Up and Lead

Step Up and Lead - Couverture rigide

Viscuso, Frank

 
9781593703080: Step Up and Lead
Couverture rigide
ISBN 10 : 1593703082 ISBN 13 : 9781593703080
Editeur : Fire Engineering Books, 2013

Synopsis

In his new book Step Up and Lead, Frank Viscuso―author, speaker, and career deputy chief―shares the secrets of effective fire service leadership, introduces the traits and skills essential for successful fire service leaders, and discusses the importance of customer service. Designed to help you reach the top of your profession, this new book is considered must-read material for anyone who is ready to step up and lead!

Contents: Foreword by Vincent Dunn; Acknowledgments; A leader of one; Leadership traits; Leadership skills; Customer service; Call to action; Index.

Features and Benefits:

  • Utilise the talents, skills & abilities of others
  • Effectively delegate tasks
  • Deal with subordinate problems
  • Critique others
  • Prevent freelancing
  • Create a mentorship programme
  • Improve workplace morale
  • Provide praise and recognition
  • Conduct effective meetings
  • Tackle administrative tasks
  • Create programmes
  • Communicate and present
  • Lead on the fireground
  • Set and achieve goals
  • Provide exceptional customer service
  • Make high pressure decisions
  • Gain a competitive advantage with promotions

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Deputy Chief Frank Viscuso is a 20-year veteran of the fire service and a tour commander in one of the most densely populated counties in the country. He is a certified level 2 NJ fire instructor, public speaker, and a writer of books, screenplays, and articles. His first book, Common Valor, True Stories from New Jersey’s Bravest, was published in 2003. He has since become a regular contributor to Fire Engineering Magazine and FireOpsOnline.com.

Frank is a successful grant writer and was instrumental in helping his department acquire millions of dollars in grant money. He has also developed more than 50 SOPs (GOGs) and has served as his department's training officer for 10 years.

In 1995, Frank was selected as the Kearny Firefighter of the Year and received the medal of valour for rescuing a man from nearly drowning in the Passaic River. In 2001, he was selected as the Hudson County Italian/American Firefighter of the Year. Frank has received degrees from the University of Charleston, West Virginia and Jersey City State College.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Fire Engineering Books
Date d'édition
2013
Langue
anglais
ISBN 10 
1593703082
ISBN 13 
9781593703080
Reliure
Relié
Nombre de pages
271
Coordonnées du fabricant
non disponible
Personne responsable
Mare Nostrum Group B.V.
gpsr@mare-nostrum.co.uk

Doelen 72
Breda
4831 GR
Pays-Bas