In today's evolving landscape, fire departments across the nation (career and volunteer) face a growing challenge: attracting and keeping the best talent. This book delivers actionable solutions for leaders striving to strengthen their workforce and shape a more resilient, diverse, and dedicated fire service. Drawing from real-world case studies, data-driven insights, and firsthand experience, this book explores the root causes of staffing/volunteer issues and presents a roadmap to: Develop compelling recruitment campaigns that resonate with modern candidates Foster workplace cultures that support long-term retention Implement mentorship and career development programs that inspire growth Navigate generational differences and improve team cohesion Build sustainable strategies tailored to overcome unique barriers Whether you're a fire chief, recruiter, HR professional, community leader, or aspiring firefighter, this guide offers essential tools to reignite passion for the fire service and secure its future.
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Dr. Candice McDonald is an active volunteer first responder with two decades of experience as a firefighter, EMT, inspector, and instructor. She is the chief of the Office of Protective Services at the NASA Glenn Research Center, an adjunct professor with the University of Arkansas, a mem-ber of the Fire Engineering/FDIC Advisory Board, a past president of the Cumberland Valley Vol-unteer Firefighters Association, and a past deputy CEO of the National Volunteer Fire Council. She holds an associate’s degree in health and human services, a bachelor’s degree in organizational management, a master’s degree in organizational leadership, and a doctorate in business administra-tion with a specialty in homeland security.
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