12: The Elements of Great Managing - Couverture rigide

Gallup; Harter Ph.D., James K.

Couverture rigide

ISBN 10 : 159562998X ISBN 13 : 9781595629982

Editeur : Gallup Press, 2006

Synopsis

Based on the largest worldwide study of employee engagement and more than a decade of research, Gallup explains the 12 elements essential to motivating employees and features the inspiring stories of 12 managers who succeeded in these dimensions.

More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the international bestseller First, Break All the Rules.

12: The Elements of Great Managing is that book’s long-awaited sequel. It follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.

Gallup’s study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. In 12, Gallup weaves its latest insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology and economics.

Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.

A propos du livre

À propos de l?auteur

Gallup is a global analytics and advice firm that helps leaders and organizations solve their most pressing problems.

Détails de l'édition

• Éditeur: Gallup Press
• Date d'édition: 2006
• Langue: anglais
• ISBN 10: 159562998X
• ISBN 13: 9781595629982
• Reliure: Relié
• Numéro d'édition: 1
• Nombre de pages: 280
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible