Challenges of Managing Information Quality in Service Organizations - Couverture rigide

 
9781599044200: Challenges of Managing Information Quality in Service Organizations
Couverture rigide
ISBN 10 : 159904420X ISBN 13 : 9781599044200
Editeur : IGI Publishing, 2006

Synopsis

Poor quality of data and information can have a harmful impact on decision-making and therefore on the overall effectiveness of an enterprise. Incorrect and misleading information associated with an enterprise's production and service provision jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. Challenges of Managing Information Quality in Service Organizations presents cases and applications of information quality in various industrial service sectors, and presents twelve chapters organized into four sections: information quality application in healthcare industry, information quality application in banking, real estate and postal industries, information quality application for database management services, and information quality application for research and development. Challenges of Managing Information Quality in Service Organizations provides insight and support for academic professionals as well as for practitioners concerned with the management of information.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

Latif Al-Hakim, University of Southern Queensland, Australia. Massimo Memmola, Catholic University, Italy.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
IGI Publishing
Date d'édition
2006
Langue
anglais
ISBN 10 
159904420X
ISBN 13 
9781599044200
Reliure
Relié
Nombre de pages
348
Éditeur
Al-Hakim Latif
Coordonnées du fabricant
non disponible
Personne responsable
non disponible

Autres éditions populaires du même titre

9781599044217: Challenges of Managing Information Quality in Service Organizations

Edition présentée

ISBN 10 :  1599044218 ISBN 13 :  9781599044217
Editeur : IGI Publishing, 2006
Couverture souple