Business Relationships That Last: Five Steps That Transform Contacts into High Performing Relationships - Couverture souple

Wallace, Ed

Couverture souple

ISBN 10 : 1608320014 ISBN 13 : 9781608320011

Editeur : Greenleaf Book Group LLC, 2009

Synopsis

Everyone knows that relationships are critical to business success, but no-one has provided a simple system to turn contacts and acquaintances into valuable assets -- until now. The first systematic program for advancing business relationships. In five easy-to-follow steps, the book shows how to transform any casual business relationship into a valuable source for revenue, leads, and advice. Ed Wallace combines memorable anecdotes with a clear theoretical framework that shows individuals how to leverage their hard business skills with the often-overlooked soft skills of rela-tionship building. Surveyed executives say they need this book. In a recent survey, 88 percent of executives indicated that the strength of their client, cus-tomer, and referral relationships was critical to achieving their goals each year. But only 25 percent of those same executives said they had a formal process for planning, managing, and growing business relation-ships and 73 percent of the group surveyed said they would be very interested in reading a book on this topic. This book delivers the process that so many people and organisations need.

A propos du livre

À propos de l?auteur

Ed Wallace graduated cum laude from Villanova Uni-versity, was a Teaching Fellow at Drexel University while he earned his MBA, and has a CPA designation in the State of Pennsylvania. He is president of The Relational Capital Group, which focuses on helping professionals advance the key relationships that most impact their performance.

Détails de l'édition

• Éditeur: Greenleaf Book Group LLC
• Date d'édition: 2009
• Langue: anglais
• ISBN 10: 1608320014
• ISBN 13: 9781608320011
• Reliure: Broché
• Nombre de pages: 198
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible