In this hands-on guide to helping leaders effectively steer their organisations through wrenching infrastructure and social changes, author Scott Klososky details the actions that leaders must take to keep their digital plumbing - the all-important technological infrastructure of their organisations - up-to-date.
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Scott Klososky understands the power of outsourcing work to crowds. Using the technique of crowd-sourcing -- which built revolutionary, invaluable resources such as Wikipedia -- Klososky opened authorship of these chapters to the specialists who know the subject matter the best. The result is an authoritative and thoroughly vetted guide to social technology for businesses.
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