At some point in our lives, we've all experienced a small injustice -- a restaurant botching our lunch order, a business not returning our calls, or a fellow airline passenger squashing us by moving his seat back -- and suffered in silence for fear of offending anyone. When we fail to speak up, however, we end up shortchanging ourselves. In I Wanted Fries with That, Amy Fish encourages readers to stand up for themselves by complaining effectively. In her career as a university ombudsman, Fish has dealt with thousands of complaints -- some trivial, some serious -- and gained actionable insights about what works and what doesn't. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved -- whether you're trying to right the wrongs of the world or just claim the French fries you ordered.
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As ombudsman at Concordia University in Montreal, Amy Fish resolves complaints from students, faculty, and staff. She has written for the Huffington Post Canada, Reader's Digest, and the Globe and Mail, and appeared on CBC Marketplace and CTV News.
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Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Paperback. Etat : Good. SPEAK UP AND PERSUADE At some point in our lives, we've all experienced an injustice, large or small -- a restaurant botching our lunch order or a boss who isn't following the guidelines for workplace etiquette -- and suffered in silence for fear of offending anyone. When we fail to speak up, however, we shortchange ourselves. Amy Fish encourages standing up for yourself (and others) by complaining effectively. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved -- whether you're trying to right the wrongs of the world or just claim the french fries you ordered. N° de réf. du vendeur 00099977505
Quantité disponible : 1 disponible(s)
Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Paperback. Etat : Very Good. SPEAK UP AND PERSUADE At some point in our lives, we've all experienced an injustice, large or small -- a restaurant botching our lunch order or a boss who isn't following the guidelines for workplace etiquette -- and suffered in silence for fear of offending anyone. When we fail to speak up, however, we shortchange ourselves. Amy Fish encourages standing up for yourself (and others) by complaining effectively. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved -- whether you're trying to right the wrongs of the world or just claim the french fries you ordered. N° de réf. du vendeur 00092499656
Quantité disponible : 1 disponible(s)
Vendeur : BooksRun, Philadelphia, PA, Etats-Unis
Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. N° de réf. du vendeur 1608686191-11-22
Quantité disponible : 1 disponible(s)
Vendeur : Once Upon A Time Books, Siloam Springs, AR, Etats-Unis
paperback. Etat : Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear . N° de réf. du vendeur mon0001407868
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Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Paperback. Etat : Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G1608686191I4N10
Quantité disponible : 1 disponible(s)
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Paperback. Etat : Fair. No Jacket. Former library book; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G1608686191I5N10
Quantité disponible : 1 disponible(s)
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Etat : Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur 40428408-6
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Vendeur : Better World Books: West, Reno, NV, Etats-Unis
Etat : Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur 40428408-6
Quantité disponible : 1 disponible(s)
Vendeur : World of Books Inc, Montgomery, IL, Etats-Unis
Paperback. Etat : Good. SPEAK UP AND PERSUADE At some point in our lives, we've all experienced an injustice, large or small -- a restaurant botching our lunch order or a boss who isn't following the guidelines for workplace etiquette -- and suffered in silence for fear of offending anyone. When we fail to speak up, however, we shortchange ourselves. Amy Fish encourages standing up for yourself (and others) by complaining effectively. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved -- whether you're trying to right the wrongs of the world or just claim the french fries you ordered. N° de réf. du vendeur CIN1608686191G
Quantité disponible : 1 disponible(s)
Vendeur : World of Books Inc, Montgomery, IL, Etats-Unis
Paperback. Etat : Very Good. SPEAK UP AND PERSUADE At some point in our lives, we've all experienced an injustice, large or small -- a restaurant botching our lunch order or a boss who isn't following the guidelines for workplace etiquette -- and suffered in silence for fear of offending anyone. When we fail to speak up, however, we shortchange ourselves. Amy Fish encourages standing up for yourself (and others) by complaining effectively. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved -- whether you're trying to right the wrongs of the world or just claim the french fries you ordered. N° de réf. du vendeur CIN1608686191VG
Quantité disponible : 1 disponible(s)