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The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World - Couverture rigide
Synopsis
In The Customer Service Revolution , DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customerwhich ultimately permeates into people's personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that! Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert's Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.
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À propos de l'auteur
John R. DiJulius III is considered the authority on world-class Customer service and is the author of three books on Customer experience. He is the president of The DiJulius Group--a Customer service consulting firm that works with companies like Starbucks, Chick-fil-A, The Ritz-Carlton, Nestle, PwC, Lexus, and many more. John is also the founder and owner of John Robert's Spa--named one of the Top 20 Salons in America (in light of their impeccable Customer experience standards, no doubt). John lives in Aurora, Ohio with his three sons.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
Edité par
Greenleaf Book Group LLC, 2015
ISBN 10 : 162634129X
ISBN 13 : 9781626341296
Ancien ou d'occasion
Couverture rigide
Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Hardback. Etat : Very Good. In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer--which ultimately permeates into people's personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert's Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant. N° de réf. du vendeur 00100247194
Acheter D'occasion
EUR 4,04
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Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
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Image d'archives
The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
Edité par
Greenleaf Book Group LLC, 2015
ISBN 10 : 162634129X
ISBN 13 : 9781626341296
Ancien ou d'occasion
Couverture rigide
Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Hardback. Etat : Good. In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer--which ultimately permeates into people's personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert's Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant. N° de réf. du vendeur 00083317680
Acheter D'occasion
EUR 4,04
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Expédition nationale : Etats-Unis
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The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
Edité par
Greenleaf Book Group Press, 2015
ISBN 10 : 162634129X
ISBN 13 : 9781626341296
Ancien ou d'occasion
Couverture rigide
Vendeur : Zoom Books East, Glendale Heights, IL, Etats-Unis
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Etat : good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. N° de réf. du vendeur ZEV.162634129X.G
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The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
Edité par
Greenleaf Book Group Press, 2015
ISBN 10 : 162634129X
ISBN 13 : 9781626341296
Ancien ou d'occasion
Couverture rigide
Vendeur : Zoom Books East, Glendale Heights, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : acceptable. Book is in acceptable condition and shows signs of wear. Book may also include underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. N° de réf. du vendeur ZEV.162634129X.A
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The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
Edité par
Greenleaf Book Group Press, 2015
ISBN 10 : 162634129X
ISBN 13 : 9781626341296
Ancien ou d'occasion
Couverture rigide
Vendeur : Greenworld Books, Arlington, TX, Etats-Unis
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Etat : good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy. N° de réf. du vendeur GWV.162634129X.G
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The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
Edité par
Greenleaf Book Group Press (edition ), 2015
ISBN 10 : 162634129X
ISBN 13 : 9781626341296
Ancien ou d'occasion
Couverture rigide
Vendeur : BooksRun, Philadelphia, PA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Hardcover. Etat : Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. N° de réf. du vendeur 162634129X-11-1-29
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EUR 5,29
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Image d'archives
The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
Edité par
Greenleaf Book Group LLC, 2015
ISBN 10 : 162634129X
ISBN 13 : 9781626341296
Ancien ou d'occasion
Couverture rigide
Vendeur : World of Books Inc, Montgomery, IL, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
Hardback. Etat : Very Good. In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer--which ultimately permeates into people's personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert's Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant. N° de réf. du vendeur CIN162634129XVG
Acheter D'occasion
EUR 5,87
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 4 disponible(s)
Image d'archives
The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
Edité par
Greenleaf Book Group LLC, 2015
ISBN 10 : 162634129X
ISBN 13 : 9781626341296
Ancien ou d'occasion
Couverture rigide
Vendeur : World of Books Inc, Montgomery, IL, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
Hardback. Etat : Good. In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer--which ultimately permeates into people's personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert's Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant. N° de réf. du vendeur CIN162634129XG
Acheter D'occasion
EUR 5,87
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 14 disponible(s)
Image d'archives
The Customer Service Revolution : Overthrow Conventional Business, Inspire Employees, and Change the World
Edité par
Greenleaf Book Group, 2015
ISBN 10 : 162634129X
ISBN 13 : 9781626341296
Ancien ou d'occasion
Couverture rigide
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur 9928336-6
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EUR 6,17
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Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 3 disponible(s)
Image d'archives
The Customer Service Revolution : Overthrow Conventional Business, Inspire Employees, and Change the World
Edité par
Greenleaf Book Group, 2015
ISBN 10 : 162634129X
ISBN 13 : 9781626341296
Ancien ou d'occasion
Couverture rigide
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur 11428117-6
Acheter D'occasion
EUR 6,17
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Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 5 disponible(s)