Employee Surveys That Work: Improving Design, Use, and Organizational Impact - Couverture souple

Levenson, Alec

Couverture souple

ISBN 10 : 1626561192 ISBN 13 : 9781626561199

Editeur : Berrett-Koehler Publishers, 2014

Synopsis

Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. He provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to provide the most relevant and accurate data, and the results are actionable. He also looks at a wealth of specific issues, such as the best benchmarking practices, the benefits of multivariate modeling for analyzing results, the linking of survey data with performance data, the best ways to measure employee engagement, the pros and cons of respondent anonymity, and much more.

A propos du livre

À propos de l?auteur

Alec Levenson is senior research scientist at the Center for Effective Organizations, Marshall School of Business, University of Southern California. He has worked with a broad range of Fortune 500 and Global 500 companies, including American Express, Amgen, Boeing, Cisco Systems, Exelon, Nestlé, PepsiCo, PricewaterhouseCoopers, Royal Bank of Canada, and Sinopec.

Détails de l'édition

• Éditeur: Berrett-Koehler Publishers
• Date d'édition: 2014
• Langue: anglais
• ISBN 10: 1626561192
• ISBN 13: 9781626561199
• Reliure: Broché
• Nombre de pages: 160
• Coordonnées du fabricant: non disponible
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