Caring Is a Competitive Advantage
Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization—because ultimately, as they write, “Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.”
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Monica C. Worline, PhD, is CEO of EnlivenWork. She is a research scientist at Stanford University’s Center for Compassion and Altruism Research and Education and Executive Director of CompassionLab.
Jane E. Dutton, PhD, is the Robert L. Kahn Distinguished University Professor of Business Administration and Psychology and cofounder of the Center for Positive Organizations at the University of Michigan’s Ross School of Business; she is also a founding member of CompassionLab.
Foreword author Raj Sisodia is a professor at Babson College and the co-founder of Conscious Capitalism, Inc.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Paperback. Etat : Very Good. Suffering brought into the workplace or created by it is not just a private matter: it's an unrecognized, costly drain on organizational potential. Scholars and consultants Worline and Dutton reveal that not only does unaddressed suffering have a dramatic impact on productivity and profitability but that it robs workplaces of humanity, dignity, and motivation. Marshalling evidence from two decades of field research, they demonstrate that compassion confers measurable competitive advantages in areas like innovation, collaboration, service quality, adaptability, and talent attraction and retention. They outline steps leaders, managers, and coworkers can take to alleviate suffering in the workplace, showing how a capacity for compassion can be built into the structures and practices of an organization. Ultimately, they argue that creating compassionate organizations is smart business. N° de réf. du vendeur 00099204911
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Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Paperback. Etat : Good. Suffering brought into the workplace or created by it is not just a private matter: it's an unrecognized, costly drain on organizational potential. Scholars and consultants Worline and Dutton reveal that not only does unaddressed suffering have a dramatic impact on productivity and profitability but that it robs workplaces of humanity, dignity, and motivation. Marshalling evidence from two decades of field research, they demonstrate that compassion confers measurable competitive advantages in areas like innovation, collaboration, service quality, adaptability, and talent attraction and retention. They outline steps leaders, managers, and coworkers can take to alleviate suffering in the workplace, showing how a capacity for compassion can be built into the structures and practices of an organization. Ultimately, they argue that creating compassionate organizations is smart business. N° de réf. du vendeur 00095468630
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Vendeur : Evergreen Goodwill, Seattle, WA, Etats-Unis
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Vendeur : World of Books Inc, Montgomery, IL, Etats-Unis
Paperback. Etat : Good. Suffering brought into the workplace or created by it is not just a private matter: it's an unrecognized, costly drain on organizational potential. Scholars and consultants Worline and Dutton reveal that not only does unaddressed suffering have a dramatic impact on productivity and profitability but that it robs workplaces of humanity, dignity, and motivation. Marshalling evidence from two decades of field research, they demonstrate that compassion confers measurable competitive advantages in areas like innovation, collaboration, service quality, adaptability, and talent attraction and retention. They outline steps leaders, managers, and coworkers can take to alleviate suffering in the workplace, showing how a capacity for compassion can be built into the structures and practices of an organization. Ultimately, they argue that creating compassionate organizations is smart business. N° de réf. du vendeur CIN1626564450G
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Vendeur : World of Books Inc, Montgomery, IL, Etats-Unis
Paperback. Etat : Very Good. Suffering brought into the workplace or created by it is not just a private matter: it's an unrecognized, costly drain on organizational potential. Scholars and consultants Worline and Dutton reveal that not only does unaddressed suffering have a dramatic impact on productivity and profitability but that it robs workplaces of humanity, dignity, and motivation. Marshalling evidence from two decades of field research, they demonstrate that compassion confers measurable competitive advantages in areas like innovation, collaboration, service quality, adaptability, and talent attraction and retention. They outline steps leaders, managers, and coworkers can take to alleviate suffering in the workplace, showing how a capacity for compassion can be built into the structures and practices of an organization. Ultimately, they argue that creating compassionate organizations is smart business. N° de réf. du vendeur CIN1626564450VG
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Paperback. Etat : Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G1626564450I5N00
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