Difficult Conversations - Couverture souple

Livre 14 sur 17: 20-Minute Manager

Harvard Business Review

 
9781633690783: Difficult Conversations
Couverture souple
ISBN 10 : 1633690784 ISBN 13 : 9781633690783
Editeur : Harvard Business Review Press, 2016

Synopsis

You have to talk with a colleague about a fraught situation, but you re worried that they ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive- not combative. Difficult Conversations walks you through:
Uncovering the root cause of friction
Maintaining a positive mind-set
Untangling the problem together
Agreeing on a way forward.

About HBR's 20-Minute Manager Series:
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executivesfrom the most trusted source in business. Also available as an ebook.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.

À propos de la quatrième de couverture

Difficult Conversations takes you through the basics of: Crafting a clear message Identifying the other person's goals Developing and maintaining a positive mind-set Conducting a productive conversation

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Harvard Business Review Press
Date d'édition
2016
Langue
anglais
ISBN 10 
1633690784
ISBN 13 
9781633690783
Reliure
Broché
Numéro d'édition
1
Nombre de pages
128
Coordonnées du fabricant
Van Ditmar Boeken, VDB Sales
sales@vanditmar.nl

Hondiuslaan 44
Utrecht
3528 AB
Pays-Bas

Autres éditions populaires du même titre

9781633695863: Difficult Conversations (HBR 20-Minute Manager Series)

Edition présentée

ISBN 10 :  1633695867 ISBN 13 :  9781633695863
Editeur : Harvard Business Review Press, 2016
Couverture rigide