Front Desk Management - Couverture rigide

 
9781635496642: Front Desk Management
Couverture rigide
ISBN 10 : 1635496640 ISBN 13 : 9781635496642
Editeur : Larsen and Keller Education, 2018

Synopsis

The front desk or reception desk of an organization is the first department that greets the customer. Front desk management involves record-keeping of clientele, intimating customers and business partners about commercial information, answering queries, etc. between clients and the organization, scheduling appointments, etc. Other daily tasks such as housekeeping management, reception of guests, recording couriers, etc. are also a part of managing the front desk. This book is a complete source of knowledge on the present status of this important field. Students interested in front desk management will benefit from this book.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Larsen and Keller Education
Date d'édition
2018
Langue
anglais
ISBN 10 
1635496640
ISBN 13 
9781635496642
Reliure
Relié
Nombre de pages
238
Éditeur
Hart Laura
Coordonnées du fabricant
non disponible
Personne responsable
non disponible