Miscommunication in Healthcare: Solving a Wicked Problem - Couverture rigide

Watson, Bernadette M.

Couverture rigide

ISBN 10 : 1636673783 ISBN 13 : 9781636673783

Editeur : Peter Lang, 2026

Synopsis

This book investigates the miscommunication that occurs within diverse healthcare settings. It includes doctor-patient consultations, multi-disciplinary teams, and intercultural encounters; it also examines adverse patient events. It explores real life situations where communication failed either patients, health professionals, or both. The author applies a specific social psychological perspective to offer one particular explanation as to why communication fails. The complex nature of health communication is demonstrated through an in-depth analysis of the health system and its associated hierarchical structure. Developed throughout the book is the belief that health communication is a ‘wicked problem’ with no one solution.

A propos du livre

À propos de l?auteur

Bernadette M. Watson is Honorary Professor in the Department of English and Communication at the Hong Kong Polytechnic University, and Honorary Professor of Psychology at the University of Queensland. She has an international reputation and is a world leader in the field of language and social psychology, and in health communication research.

Détails de l'édition

• Éditeur: Peter Lang
• Date d'édition: 2026
• Langue: anglais
• ISBN 10: 1636673783
• ISBN 13: 9781636673783
• Reliure: Relié
• Nombre de pages: 176
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible