Principles of Quality Costs: Understanding the Strategic Implementation of Process Management - Couverture souple

Wood, Douglas C.; Pruitt, Frazier

 
9781636942117: Principles of Quality Costs: Understanding the Strategic Implementation of Process Management
Couverture souple
ISBN 10 : 1636942113 ISBN 13 : 9781636942117
Editeur : ASQ Quality Press, 2026

Synopsis

Quality isn't just a technical issue-it's an economic engine. Quality problems don't just appear on the shop floor-they surface in delays, rework, miscommunication, and hidden costs that drain performance across the organization. Principles of Quality Costs, Fifth Edition, clarifies these often¿overlooked drivers of waste and provides a modern, practical framework for reducing them. With updated terminology, expanded research on office and knowledge¿work environments, and clear guidance on Investments, Monitoring, Waste, and Downstream Consequences, this edition shows how to make quality costs visible, measurable, and actionable. Designed for today's cross¿functional teams, it equips leaders and practitioners to improve processes, strengthen customer satisfaction, and deliver bottom¿line results.

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Éditeur
ASQ Quality Press
Date d'édition
2026
Langue
anglais
ISBN 10 
1636942113
ISBN 13 
9781636942117
Reliure
Broché
Nombre de pages
298
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

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Hamburg
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