Description du livre Etat : New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!. N� de r�f. du vendeur OTF-S-9781637632123

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The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work (Hardback or Cased Book)

McKain, Scott

Edit� par Forefront Books 6/20/2023 (2023)

ISBN 10 : 1637632126 ISBN 13 : 9781637632123

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BargainBookStores
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Description du livre Hardback or Cased Book. Etat : New. The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work 0.55. Book. N� de r�f. du vendeur BBS-9781637632123

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The Ultimate Customer Experience Format: Hardback

McKain, Scott

Edit� par Simon and Schuster (2023)

ISBN 10 : 1637632126 ISBN 13 : 9781637632123

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INDOO
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Description du livre Etat : New. Brand New. N� de r�f. du vendeur 1637632126

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The Ultimate Customer Experience (Hardcover)

Scott McKain

Edit� par Forefront Books (2023)

ISBN 10 : 1637632126 ISBN 13 : 9781637632123

Neuf Couverture rigide Quantit� disponible : 1

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Grand Eagle Retail
(Wilmington, DE, Etats-Unis)

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Description du livre Hardcover. Etat : new. Hardcover. In The Ultimate Customer Experience, Scott McKain, award-winning speaker and author, reveals the five steps for connecting with customers in today's changing workplace. When was the last time you were a customer and received the Ultimate Customer Experience? Can you even remember? I've received great service from companies that I know didn't give a damn about my business. You have, too, I'll wager. How did that happen? Here is one possible answer: an individual cared about customers and overcame the obvious deficiencies in their organization's inferior approach and lack of values. There are five fundamental aspects to create the Ultimate Customer Experience for the clients and prospects you deal with every single day. Even during this post-pandemic period as we come to grips with--and try to learn how--business has been changed forever, the level at which we connect with customers has never been more important. The five steps to creating an Ultimate Customer Experience are: 1. Don't Make It Right . . . GET It Right! 2. Make a Great Impression 3. Serve with Empathy 4. Connect with Emotion 5. Take Personal Responsibility If your company gave you this book, it means they are committed to improving the experiences you create for customers and colleagues. No organization invests in an activity--or asks their employees to invest in an activity--in which they had little interest. Your company believes that you are its most important asset! If you are investing your own resources reading this book, that means you're taking the most important step any of us can ever take--a step toward personal growth. You wouldn't read this book if all you want to do is tread water and remain the same. You must take personal responsibility for how you engage your customers--let me show you how. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N� de r�f. du vendeur 9781637632123

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The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work

McKain, Scott

Edit� par Forefront Books (2023)

ISBN 10 : 1637632126 ISBN 13 : 9781637632123

Neuf Couverture rigide Quantit� disponible : 1

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GF Books, Inc.
(Hawthorne, CA, Etats-Unis)

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Description du livre Etat : New. Book is in NEW condition. N� de r�f. du vendeur 1637632126-2-1

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The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work

McKain, Scott

Edit� par Forefront Books (2023)

ISBN 10 : 1637632126 ISBN 13 : 9781637632123

Neuf Couverture rigide Quantit� disponible : 1

Vendeur :

Book Deals
(Tucson, AZ, Etats-Unis)

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Description du livre Etat : New. New! This book is in the same immaculate condition as when it was published. N� de r�f. du vendeur 353-1637632126-new

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