Five-Star Customer Service - Couverture souple

Coiné, Ted

Couverture souple

ISBN 10 : 1663240299 ISBN 13 : 9781663240293

Editeur : iUniverse, 2022

Synopsis

A person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people aren’t currently providing a high enough level of service simply because they haven’t been exposed to it in their lives, and so they don’t realize a new plateau even exists. The job of this book is to open people’s eyes to their five-star potential, give them the tools they need to get there, and then get out of their way. Written in an easy-to-read, conversational style, full of real-world examples and thought-provoking discussion topics, Five-Star Customer Service is a must-read for anyone who works with the public and for every single leader, companywide.

Détails de l'édition

• Éditeur: iUniverse
• Date d'édition: 2022
• Langue: anglais
• ISBN 10: 1663240299
• ISBN 13: 9781663240293
• Reliure: Broché
• Nombre de pages: 258
• Coordonnées du fabricant: non disponible
• Personne responsable: gpsr@libri.de; gpsr@libri.de; ; Friedensallee 273; Hamburg; 22763; Allemagne