Digital Delight: Second Edition: Planning, measuring, and optimizing great digital customer and employee experiences - Couverture souple

Kihlström, Greg

 
9781690018636: Digital Delight: Second Edition: Planning, measuring, and optimizing great digital customer and employee experiences
Couverture souple
ISBN 10 : 1690018631 ISBN 13 : 9781690018636
Editeur : Independently published, 2019

Synopsis

We are living in the age of experience. With the proliferation of tools that allow better and more holistic design of customer experience and employee experience, comes an increased ability to measure, analyze, and optimize. This new age of increased integration means that successful CX and EX involves many teams and departments within an organization to become successful.

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Éditeur
Independently published
Date d'édition
2019
Langue
anglais
ISBN 10 
1690018631
ISBN 13 
9781690018636
Reliure
Broché
Nombre de pages
178
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
https://www.amazon.fr/hz/contact-us

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