Based on over 20 years delivering training, coaching and performance improvement across the globe, 'Life on the Phone' is full to overflowing with workable tips, tricks and advice on how to get the very best from your teams. Written in a way that is clear and relaxed, it is a must for anyone operating any type of contact centre or phone based team. If you want to know how to be a better trainer or coach or how to encourage your team to perform at it's best then this book would make an invaluable addition to your bookshelf.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Paperback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur GOR013737892
Quantité disponible : 1 disponible(s)
Vendeur : Revaluation Books, Exeter, Royaume-Uni
Paperback. Etat : Brand New. 217 pages. 8.50x5.50x0.49 inches. In Stock. N° de réf. du vendeur zk1692061097
Quantité disponible : 1 disponible(s)