Managing Is Everybody's Business: Tools For Work and Life - Couverture souple

Jacobs, Ken; Gillespie, Richard C.

 
9781704075549: Managing Is Everybody's Business: Tools For Work and Life

Synopsis

Why another book on managing? Usually, we think ofmanagement books as complicated guides for corporate executives.And indeed, most managing books are written for corporateexecutives. This book, however, is about more than concepts formanaging.This book is not just for those who manage. It is written foreverybody. Everybody is somebody’s manager. As the title of thebook states, Managing is Everybody’s Business, and we mean it! Thisbook recognizes each of us as managing –– whether it be in business,government, non-profits, education, churches, or families.We all manage something or somebody every day. Whetherwe live and work in the same house or we commute daily to work, weall manage to get things done in one way or another. What this bookprovides is managing tools that anyone can use.This is a guidebook to common sense. You might think of itas a Common Sense Handbook of Managing. It takes the theory ofmanaging and shows how to weave it into our lives. We go to thebook when we need to answer a question on how to get somethingdone.The book teaches how to convert ideas into end results. Justlike a GPS system helps us find our way on the roads, so also thisguidebook helps us learn how to use the Work/Life tools.It is important for us not only to learn but also to use what’s inthis book. This book is not about how much we KNOW, but ratherabout how much we DO with what we KNOW. This book is full oftools to help us solve problems, serve our customers better, valuepeople and add a higher quality of living to the fabric of our work/life.Here are some ways to use this book:• Check out the Table of Contents.• Start reading in any chapter.• Skipping around in the book is okay.• When running into an idea that really “fits well,”stop and make some notes on how that idea can behelpful.Seek out others.Share these ideas.Some of the tools are:• Working Guidelines• CWB – Criticism Without Blame• “1-to-20” Commitment Scale• SEA – Situation, Expectation, Action• UAS – Understanding, Acceptance, andSupportWe have evidence from people whom we have worked withand who have used them in their everyday lives. We see peopleimplementing these ideas in ways that are often far better ways thanways we had thought of. We have seen people become successful atapplying these concepts in new and creative ways to achieve newdirections and new rewarding results in their lives.Visions - the energy that keeps us moving beyond the toughmoments of today.Beliefs – the underpinnings for maintaining integrity forboth what we do at home and what we do at work.Overview – scope of our work End ResultsTasks –ActivitiesValue of activitiesConditions for SuccessMeasurementEffectivenessIn the Work/Life Tool Approach, we have replaced Goalswith End Results. End Results are specific and goals have always been nebulous. For years, people have always confused goals with objectives. In the Work/life Approach, we replaced Objectives withTasks.None of us can create the energy for others to change, butwe can commit our energy to change. We can go on a treasurehunt to seek out others, who are willing to commit energy tochange. This common-sense approach to managing helps peoplewho are threatened by the possibility of change to shift fromviewing change as a threat to viewing change as a friend.Our visions for the use of this book include seeing it:• used by business people everywhere because it provides acommon language for people;• adapted for use as a general curriculum in secondary andhigher education to help young people learn these ideas andavoid the pitfalls of those of us who did not have these ideasavailable;• referred to by parents in helping families live together better;• used as a central textbook for teaching;• used as a textbook for courses within organizations.

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