The 3 ‘R’s of Customer Service: Putting Humanity Back into Customer Relationships - Couverture souple

Storey, Matthew

Couverture souple

ISBN 10 : 1713216248 ISBN 13 : 9781713216247

Editeur : Independently published, 2019

Synopsis

Hands up if you are happy with the standards of customer service?

Nobody?!

Well, I am pleased to say that you have come to the right place...

Matthew Storey is passionate about changing the face of customer service by actually introducing a human face! Far too often the essence of humanity has been sucked out of the service industry by the speed of the digital age that we operate in.

Matthew is a life-coach, mentor and business trainer who specialises in the provision of outstanding customer service. He has worked with thousands of others, from individuals right through to global corporations. He believes in a people centric culture - the only culture!

His goal? To introduce a world where every customer has the right to be treated as a unique individual.

Thank you for joining him on this journey...

It is time to put the humanity back into customer service...

Détails de l'édition

• Éditeur: Independently published
• Date d'édition: 2019
• Langue: anglais
• ISBN 10: 1713216248
• ISBN 13: 9781713216247
• Reliure: Broché
• Nombre de pages: 77
• Coordonnées du fabricant: Manufactured by Amazon on behalf of the author; https://www.amazon.fr/hz/contact-us; ; c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy; Luxembourg; L-1855; Luxembourg