Five In A Row: How To Create 5 Star Reviews And Massive Profits In Your Bowling Center - Couverture souple

Bares, Mark

 
9781722070618: Five In A Row: How To Create 5 Star Reviews And Massive Profits In Your Bowling Center

Synopsis

In this short, easy-to-read book, bowling center proprietors will discover how to consistently create incredible five star worthy experiences for your guests over and over again by turning your staff into customer service super stars. You'll become the “go to” choice in your community making you more money and more personal freedom than you've ever had before.

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À propos de l?auteur

In 2010 Mark Bares owned a bowling center, restaurant, bar, and banquet hall managing over 50 employees and was growing his business at an incredible rate. But all that success created a management nightmare. Raising a growing family, running a growing business, and dealing with constant staffing issues almost became to much for him to handle. That all changed in 2014. Mark created a customer service training system that revolutionized his company culture and allowed him to work on his business rather than just in his business. Now, Mark not only has more time than ever to spend with his wife and eight kids, he gets to do something else he really loves – helping bowling centers create exceptional customer experiences giving you more money and personal freedom than you’ve ever had before.

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