Lateral violence (horizontal violence, workplace toxicity)is defined as non-physical but harmful behavior between members of a community. Examples include bullying, hazing, isolation, harassment, gossiping, exclusion, intimidation, coercion, prejudicial comments, and inappropriate jokes.
While individual acts of lateral violence can appear relatively harmless, they ultimately produce a toxic workplace that destroys employee productivity and morale, increases absenteeism and turnover, and can lead to physical violenceand worker compensation claims.
This book provides a roadmap for recognizing, preventing, and mitigating lateral violence. Here is just some of what you will learn:
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