Connect with Your Team: Mastering the Top 10 Communication Skills - Couverture souple

Coates, Dennis E.; Bell, Meredith M.

 
9781734805116: Connect with Your Team: Mastering the Top 10 Communication Skills

Synopsis

Connect with Your Team covers ten skills that make up the most important ingredient in any successful team: effective communication.” - Ken Blanchard, coauthor of The New One Minute Manager® and Leading at a Higher Level

The #1 issue identified in every workplace is always the lack of effective communication.

This book empowers leaders and coworkers to cultivate productive team relationships. It’s an unprecedented, practical step-by-step how-to guide for improving these 10 communication skills:

  • Listen to understand
  • Coach people to think for themselves
  • Guide learning from experience
  • Get buy-in for expectations
  • Offer encouragement
  • Express appreciation
  • Give feedback constructively
  • Accept feedback graciously
  • Engage in dialogue
  • Resolve conflict creatively

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.