Capability vs Capacity - The Expectation Gap - Couverture souple

Dunn, Rochelle

 
9781764350730: Capability vs Capacity - The Expectation Gap

Synopsis

Why do people who can change… so often don’t?

In helping professions, we focus on capability — what someone can do. But real change doesn’t come from ability alone. It requires capacity — the emotional, cognitive, and environmental bandwidth to sustain it.

Capacity vs Capability: The Expectation Gap challenges a critical blind spot in trauma, education, and community work:

We are often asking people to make changes they do not have the capacity to hold.

This book introduces a practical, real-world framework for understanding why change breaks down — even when motivation and insight are present.

You’ll learn:

  • The difference between capacity and capability — and why it matters
  • How trauma, instability, and competing demands reduce bandwidth for change
  • Why “resistance” often reflects overload, not unwillingness
  • How to set achievable, sustainable goals that actually hold

This isn’t about lowering expectations.

It’s about aligning them with reality.

Because real change isn’t what someone can do once —
it’s what they can sustain.

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