The 30% Solution Workbook: How Civility at Work Increased Retention, Engagement and Profitability - Couverture souple

Bayer, Lewena; Juarez-Lim, Olen

Couverture souple

ISBN 10 : 1773340328 ISBN 13 : 9781773340326

Editeur : Library and Archives Canada, 2017

Synopsis

The 30% Solution - How Civility at Work Increases Retention, Engagement and Profitability, provides essential information, facts, insights from the field, and practical tips related to the business of civility. The book represents a ready-to-use tool kit with practical applications for: Business consultants Performance and productivity analysts Workplace trainers Social and communication training facilitators Customer service experts Business owners, managers, supervisors, and individuals who want to build a better workplace. This companion workbook provides additional resources and exercises that complement the original 30% Solution text and further enforce the concepts explored there.

Détails de l'édition

• Éditeur: Library and Archives Canada
• Date d'édition: 2017
• Langue: anglais
• ISBN 10: 1773340328
• ISBN 13: 9781773340326
• Reliure: Broché
• Nombre de pages: 52
• Coordonnées du fabricant: Manufactured by Amazon on behalf of the author; https://www.amazon.fr/hz/contact-us; ; c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy; Luxembourg; L-1855; Luxembourg