Service Operations Management - Couverture souple

Pardillo, Jonah C.

 
9781774072899: Service Operations Management
Couverture souple
ISBN 10 : 1774072890 ISBN 13 : 9781774072899
Editeur : Arcler Education Inc, 2019

Synopsis

Service Operations Management gives an introduction to service operations management and also talks about the customer experiences and satisfaction. It elaborates on the improvement of service processes and talks about the networking and technology. Also discussed in the book is the performance management in service operations, strategic changes and its management, innovations and their relationship with the service development and supply chain management and its role in service operations management. These give deep insights on the subject matter in order to provide good understanding of it.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

Jonah Pardillo is Master of Business Administration from the University of the East, Manila Philippines. She's an Entrepreneur and hands-on with her own business for more than 10 years and has over 4 years of experience in teaching in several universities and colleges for Economics, Financial Management, Marketing, Management, Human Resource Management and Strategic Management. Currently she's a Course Content Developer and a mentor for the first Online University in the Philippine. She has designed and developed business subjects such as: Management Accounting (for Graduate Studies); Math of Investment, Economics, and Marketing Management (for undergrad); Fundamentals of Accounting and Organizational Management (for SHS).

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Arcler Education Inc
Date d'édition
2019
Langue
anglais
ISBN 10 
1774072890
ISBN 13 
9781774072899
Reliure
Broché
Nombre de pages
225
Coordonnées du fabricant
non disponible
Personne responsable
non disponible