Articles liés à Operational Support and Analysis: A guide for ITIL®...
Synopsis
This user-friendly book aims to assist candidates pass the ITIL® OSA Intermediate examination. It not only references the source material from the core ITIL texts, but crucially also gives practical guidance based on real-life experiences. This new edition reflects the latest ITIL guidance, definitions, terminology and diagrams, as well as many additional insights from the author's own experience of developing effective solutions and practices. An ITIL® licensed product.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
À propos de l?auteur
John Sansbury owns Infrassistance, a consultancy specialising in service management. He is an ITIL practitioner, examiner, trainer, author and consultant and a Chartered IT Professional and Fellow of BCS. He is passionate about service management and has helped some of the world’s largest organisations improve the delivery of their IT services.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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Operational Support and Analysis: A guide for ITIL® exam candidates
Edité par
BCS, The Chartered Institute for IT, 2014
ISBN 10 : 178017196X
ISBN 13 : 9781780171968
Ancien ou d'occasion
paperback
Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
paperback. Etat : Very Good. Operational Support and Analysis: A guide for ITIL® exam candidates This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . N° de réf. du vendeur 7719-9781780171968
Quantité disponible : 1 disponible(s)
Image d'archives
Operational Support and Analysis: A guide for ITIL® exam candidates
Edité par
BCS, The Chartered Institute for IT -, 2014
ISBN 10 : 178017196X
ISBN 13 : 9781780171968
Ancien ou d'occasion
paperback
Vendeur : Bahamut Media, Reading, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
paperback. Etat : Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. N° de réf. du vendeur 6545-9781780171968
Quantité disponible : 1 disponible(s)
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Operational Support and Analysis
Edité par
BCS, The Chartered Institute for IT, 2014
ISBN 10 : 178017196X
ISBN 13 : 9781780171968
Ancien ou d'occasion
Couverture souple
Vendeur : medimops, Berlin, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Etat : good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. N° de réf. du vendeur M0178017196X-G
Quantité disponible : 1 disponible(s)