Articles liés à Change Manager: Careers in IT service management

Change Manager: Careers in IT service management - Couverture souple

Livre 9 sur 12: BCS Guides to IT Roles

Torble, Tracey

 
9781780174648: Change Manager: Careers in IT service management
Couverture souple
ISBN 10 : 1780174640 ISBN 13 : 9781780174648
Editeur : BCS, The Chartered Institute for IT, 2019

Synopsis

Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Tracey Torble is a freelance IT service management consultant and learning designer. She has worked in a variety of organisations in the public and private sectors helping service desk, support and other staff to embrace good practice, including change management. Tracey is a member of the T level panel for Digital Support and Services.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
BCS, The Chartered Institute for IT
Date d'édition
2019
Langue
anglais
ISBN 10 
1780174640
ISBN 13 
9781780174648
Reliure
Broché
Nombre de pages
248
Coordonnées du fabricant
non disponible
Personne responsable
Buchpark GmbH
gpsr@buchpark.de

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