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Synopsis
Whatever your job you need to communicate with others, as even when your intentions are sound, the impact of a bad conversation can be highly destructive. If people in your work community form a negative opinion of you, they stop properly listening. Rob explains how and why your career success can depend so much on good communication at work. Each chapter is short and self-contained, focusing on a specific topic with clear steps for action and a key lesson. As in Blamestorming, there is a cast of characters placed in a variety of situations in which they experience conversations go wrong. Using five simple 'warning signs' to watch out for Rob explains how the characters could change the way they speak and listen in order to achieve a positive outcome.
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À propos de l?auteur
Over the last 20 years Rob Kendall has become an international expert in the field of communication, working with tens of thousands of people - both in public programmes and with business leaders - on every continent. He has worked with over 60 organisations, including the 2012 London Olympics, American Express and BBC Worldwide. He has also worked with sports professionals, co-founded a technology company and has been a professional artist with work sold in 24 countries. For more information see: www.theconversationexpert.com
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Workstorming: Why Conversations at Work Go Wrong, and How to Fix Them
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Watkins Publishing, 2016
ISBN 10 : 1780289170
ISBN 13 : 9781780289175
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Workstorming: Why Conversations at Work Go Wrong, and How to Fix Them
Edité par
Watkins Publishing, 2016
ISBN 10 : 1780289170
ISBN 13 : 9781780289175
Ancien ou d'occasion
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Workstorming
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ISBN 13 : 9781780289175
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Workstorming
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Workstorming: Why Conversations at Work Go Wrong, and How to Fix Them
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ISBN 10 : 1780289170
ISBN 13 : 9781780289175
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Workstorming
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Workstorming
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Workstorming
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Etat : New. 'Using an enjoyable and practical approach, Rob explains how to listen and convey exactly what you intend. This book is a treasure.' Linda Blair, psychologist and weekly columnist for the Daily Telegraph Num Pages: 256 pages. BIC Classification: KJP. Category: (G) General (US: Trade). Dimension: 128 x 218 x 17. Weight in Grams: 396. . 2016. Paperback. . . . . N° de réf. du vendeur V9781780289175
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Workstorming
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Watkins Media Limited, GB, 2016
ISBN 10 : 1780289170
ISBN 13 : 9781780289175
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Paperback. Etat : New. Do you come away from work conversations wishing they'd gone better? Does miscommunication impact your productivity? Are you overwhelmed by emails and meetings? In this practical and highly effective guide to great communication at work, Rob Kendall combines hard science, real-life case studies and practical suggestions for how to:* Make meetings more effective* Manage information overload and stop work spilling into your home life* Negotiate and find your voice * Have any conversation, in any circumstance with anyone at workIrrespective of your role, and whether you communicate face-to-face, via email or phone, or online, Workstorming is the essential survival guide for smart working in the information age. N° de réf. du vendeur LU-9781780289175
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