Visitor management may be considered as a component of destination management at all levels of a destination. It involves a wide range of stakeholders. This book demonstrates current knowledge on visitor management. Visitor Management in Tourism Destinations provides insight into critical concepts such as the visitor experience, service quality, the uses of indicators and frameworks, and interpretation. It also addresses current issues including the social and political dimensions of visitor management, the implementation of monitoring, vandalism and augmented reality. Authored by leading international researchers in the field of visitor management research, this book is primarily aimed at researchers and postgraduate students. Key Features: - Considers critical concepts and influential factors in visitor management.- Illustrates current issues in visitor management.- Research-based case studies contribute to an overall understanding of core issues.- Covers the state-of-the-art in guiding and interpretation.
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Dr Julia N. Albrecht is a Senior Lecturer in Tourism at the Department of Tourism, University of Otago, New Zealand. Her research interests include tourism management and strategy, visitor management, guiding and interpretation, and nature-based tourism. Julia's work has been published in leading journals such as Annals of Tourism Research, Journal of Sustainable Tourism, and International Journal of Tourism Research. She is the editor of Visitor Management in Tourism Destinations, published by CABI. Current projects investigate the management of New Zealand's ecosanctuaries, as well as the implementation of sustainability in destination management in New Zealand and Austria. Julia is a co-editor of the Journal of Outdoor Recreation and Tourism as well as on the Editorial Board of the Journal of Hospitality and Tourism Research.
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Hardback. Etat : New. Visitor management may be considered as a component of destination management at all levels of a destination. It involves a wide range of stakeholders. This book demonstrates current knowledge on visitor management. Visitor Management in Tourism Destinations provides insight into critical concepts such as the visitor experience, service quality, the uses of indicators and frameworks, and interpretation. It also addresses current issues including the social and political dimensions of visitor management, the implementation of monitoring, vandalism and augmented reality. Authored by leading international researchers in the field of visitor management research, this book is primarily aimed at researchers and postgraduate students. Key Features: · Considers critical concepts and influential factors in visitor management. · Illustrates current issues in visitor management. · Research-based case studies contribute to an overall understanding of core issues. · Covers the state-of-the-art in guiding and interpretation. N° de réf. du vendeur LU-9781780647357
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