Advances in Librarianship: Management and Leadership Innovations (38) - Couverture rigide

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9781783504695: Advances in Librarianship: Management and Leadership Innovations (38)
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ISBN 10 : 1783504692 ISBN 13 : 9781783504695
Editeur : Emerald Group Publishing Limited, 2014

Synopsis

Management and Leadership Innovations, vol. 38 of Advances in Librarianship presents techniques, cases and theoretical papers on how libraries and other non-profit organizations can achieve sustainability through application of the UN's Agenda 21, how to interview candidates through non-traditional and interactive processes to assess 'soft skills' needed to join a team, how a model was developed to ensure successful school libraries, and how academic libraries can provide leadership in sustaining and preserving their surrounding communities' history and culture. It also offers chapters on the utility of gossip in management, how to provide mindful leadership within an organization, and how to identify and manage levels of stress and burnout. The volume presents a case study of how a library altered the skill sets of subject librarians to function in teams using a matrix approach in order to better serve clients. Another innovation is represented by a chapter on staff development and service through participation in a community of practice. Also included is a chapter on service design a relatively new concept of service design which is critical in improving user/customer satisfaction and patronage.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

Management and Leadership Innovations, vol. 38 of Advances in Librarianship presents techniques, cases and theoretical papers on how libraries and other non-profit organizations can achieve sustainability through application of the UN's Agenda 21, how to interview candidates through non-traditional and interactive processes to assess 'soft skills' needed to join a team, how a model was developed to ensure successful school libraries, and how academic libraries can provide leadership in sustaining and preserving their surrounding communities' history and culture. It also offers chapters on the utility of gossip in management, how to provide mindful leadership within an organization, and how to identify and manage levels of stress and burnout. The volume presents a case study of how a library altered the skill sets of subject librarians to function in teams using a matrix approach in order to better serve clients. Another innovation is represented by a chapter on staff development and service through participation in a community of practice. Also included is a chapter on service design a relatively new concept of service design which is critical in improving user/customer satisfaction and patronage.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Emerald Group Publishing Limited
Date d'édition
2014
Langue
anglais
ISBN 10 
1783504692
ISBN 13 
9781783504695
Reliure
Relié
Nombre de pages
320
Éditeur
Woodsworth Anne, Penniman W. David
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

Friedensallee 273
Hamburg
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Allemagne