Change and Continuity Management in the Public Sector: The Dali Model for Effective Decision Making - Couverture rigide

Gonzi, Rebecca E. Dalli

 
9781789731682: Change and Continuity Management in the Public Sector: The Dali Model for Effective Decision Making
Couverture rigide
ISBN 10 : 1789731682 ISBN 13 : 9781789731682
Editeur : Emerald Publishing Limited, 2019

Synopsis

The customer problem in the public sector appears when too many processes are in place and staff volumes are too large to adapt to sudden change. As situations evolve and solutions are required, public managers are faced with an overload of information for decision-making, as normal day-to-day policy is overlooked to accommodate management by crisis. Generally, emergency situations call for effective steps to be taken, constrained by short time frames and a dispersed public workforce.

Managing teams require structure in their response to an evolving crises, which is generally a difficult position to attain when information and resources are limited. Protocol and response plans are only activated in extreme crises, leaving a gap in response when overload has been reached but is not within the stipulated margins. Recognition at this stage is important if successful outcomes are to be achieved. This book proposes an 8-point model, which it labels the DALI Model, for responding to these situations, to simplify and synthesize decision-making processes.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

Dr. Rebecca Dalli Gonza (PhD) is a lecturer at the Department for Construction and Property Management. She is a registered and certified civil engineer by the Chamber of Architects, Malta, and founded a business advisory service to assist businesses in taking strategic decisions in 2013. Dr. Simon Grima (PhD) is the Head of the Insurance Department and a Senior Lecturer at the University of Malta. He served as the President of the Malta Association of Risk Management (MARM) and Malta Association of Compliance, and has over 25 years of experience in in Financial Services, Internal Controls, Investments and IT.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Emerald Publishing Limited
Date d'édition
2019
Langue
anglais
ISBN 10 
1789731682
ISBN 13 
9781789731682
Reliure
Relié
Nombre de pages
180
Éditeur
Grima Simon
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

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