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Communication Wellness: New Standards for Quality Communication in Organizations - Couverture souple

Iršič, Marko

 
9781791617615: Communication Wellness: New Standards for Quality Communication in Organizations

Synopsis

The book Communication Wellness, written by Marko Iršič, the leading expert in mediation and conflict resolution, explores potential of transformative practice in building positive relationships in a workplace. It deals with new standards for quality communication in organizations, and offers a new approach on how to maintain it when difficult conflicts take place. You will learn about:•The transformative view of conflict and communication,•Destructive and constructive conflict interaction,•Mediation,•Stages of conflict,•Conflict resiliency,•Why people sometimes try to avoid conflict,•Consequences of late conflict intervention,•Communication wellness,•Various options for intervention and criteria for their use or implementation,•New communication standards for organizations and society. It is well observed and documented that negative conflict has detrimental effects on relationships, psychological and physiological health, quality of performance, motivation and efficiency, as well as wellbeing in general. Despite this general recognition of the impact of conflict, we as a human race have neither developed a knowledge base nor culture to successfully manage conflict. This book proposes a new approach to perceiving, assessing, managing and repairing the quality of communication and offers some practical tools for that.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.