Integrating Quality and Risk Management in Logistics - Couverture rigide

Stefanova, Marieta Georgieva

 
9781803565330: Integrating Quality and Risk Management in Logistics
Couverture rigide
ISBN 10 : 1803565330 ISBN 13 : 9781803565330
Editeur : IntechOpen, 2022

Synopsis

This book focuses on the integration of quality and risk management in logistics. It examines theoretical and practical guidelines and addresses the main risks of non-compliance with the customer and legislative requirements that arise in a constantly changing external environment. Chapters discuss changes in quality and risk management in logistics, research methodologies, and the risks of non-conforming services. The book also includes a Logistics Services Satisfaction Survey. The analyses presented give us a reason to believe that the development of a systematic approach, including both satisfaction analysis and risk factor analysis, may be sufficient grounds for initiating improvements in customer service.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
IntechOpen
Date d'édition
2022
Langue
anglais
ISBN 10 
1803565330
ISBN 13 
9781803565330
Reliure
Relié
Nombre de pages
122
Coordonnées du fabricant
non disponible
Personne responsable
non disponible