Developing Quality in Personal Social Services: Concepts, Cases and Comments - Couverture souple

 
9781840143379: Developing Quality in Personal Social Services: Concepts, Cases and Comments
Couverture souple
ISBN 10 : 1840143371 ISBN 13 : 9781840143379
Editeur : Ashgate Publishing Limited, 1997

Synopsis

This work examines the introduction of business-originated concepts of quality insurance which personal social services are confronted with in Europe. The orientation towards this approach should raise professionalism. There is evidence that the specificities of personal social services are not always taken into account when it comes to introducing market values and mechanisms. Thus, the book focuses on the need for more adequate criteria for quality standards of service, whilst considering the preconditions of defining quality. The study uses different European countries for its assessment.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Ashgate Publishing Limited
Date d'édition
1997
Langue
anglais
ISBN 10 
1840143371
ISBN 13 
9781840143379
Reliure
Broché
Numéro d'édition
2
Nombre de pages
312
Éditeur
Evers Adalbert, Etc., Haverinen Riitta, Leichsenring Kai, Wistow Gerald
Coordonnées du fabricant
non disponible
Personne responsable
non disponible