Management of Service Operations - Couverture souple

Wright, Nevan; Race, Peter

 
9781844800513: Management of Service Operations

Synopsis

The Management of Service Operations draws on aspects of management of manufacturing operations to show the interrelationship of operations throughout the supply chain. Tools and techniques for developing and implementing value adding strategies are provided and everyday examples are drawn on to give practical advice on how to make more efficient use of resources in order to gain competitive advantage. The text concludes with a chapter on change management designed to alter the culture of an organization in order to motivate staff to achieve common goals.

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Autres éditions populaires du même titre

9780304705283: The Management of Service Operations

Edition présentée

ISBN 10 :  0304705284 ISBN 13 :  9780304705283
Editeur : Cengage Learning EMEA, 1999
Couverture souple