Articles liés à Principles of Hotel Front Office Operations

Principles of Hotel Front Office Operations - Couverture souple

Huyton, Jeremy; Baker, Sue

 
9781844800902: Principles of Hotel Front Office Operations
Couverture souple
ISBN 10 : 1844800903 ISBN 13 : 9781844800902
Editeur : Cengage Learning EMEA, 2001

Synopsis

This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Cengage Learning EMEA
Date d'édition
2001
Langue
anglais
ISBN 10 
1844800903
ISBN 13 
9781844800902
Reliure
Broché
Numéro d'édition
2
Nombre de pages
336
Coordonnées du fabricant
non disponible
Personne responsable
non disponible